AI and automation
- Custom AI solutions and workflow automation
- Bespoke business platforms and internal tools
- AI opportunity assessments across your operations
AI and automation for your business
We design and build custom AI solutions, workflow automation, AI voice agents, bespoke business platforms and reporting dashboards.
Founded by chartered accountant Greg East. We build around your systems, data and processes, with appropriate controls throughout.
Based in Sydney, working with Australian and UK businesses.
- Founded by a chartered accountant
- Working with Australian and UK businesses
- We build it, or work with your tech team
What we build
Custom AI voice agents
- Each agent made for the business, not a ready-made script
- Answers calls when your team is unavailable
- Call analysis to shape what it handles
Finance and reporting
- Reporting dashboards that bring figures from different systems into one live view
- Finance workflows automated, with each step recorded
See it work
A call comes in, the agent captures the details and your team gets the notes.
More on voice agentsClaims line
AgentGood afternoon, you're through to the claims team's AI assistant. How can I help?
CallerHi, I'm just ringing to check on my claim. I put it in last week.
AgentOf course. Could I take your claim reference, please?
CallerYes, it's CL 40291.
AgentThank you. And your date of birth, just to confirm it's you?
CallerFourteenth of March, 1982.
AgentThanks. Your claim is with a handler, who's waiting on the repair quote. I've noted that you called and I'll ask them to ring you back.
Record written
- Call type
- Claim status enquiry
- Claim ref
- CL 40291
- Details checked
- Yes
- Next step
- Handler to call back
Record and notes sent to your team
How we work
01Listen
Tell us what's taking up your team's time.
02Map
We map your systems and agree what a person keeps.
03Build
Built alongside your team, then reviewed with you.
04Review
We review how it's working and retest every change.
Your systems, connected
We connect the tools you already use where they allow it, so details move between them without re-keying, with a record of each step.
Recent work
- Client buildA custom voice agent for an insurance companyBuilt around their systems and shaped by analysis of their historical calls.Read the case studyIllustration
- Client buildFinance reporting for an international events companyMargin for each event, updated as tickets sell and costs come in.Read the case studyIllustrative data, not client figures
- Tickets sold
- 1,240
- Event margin
- 31%
Margin by event
- Client buildClient onboarding for a UK accounting practiceOnboarding in one place, from the Companies House lookup to the engagement letter.Read the case studyExample
- Companies House details pulled
- KYC and AML checks recorded
- Engagement letter drafted
- Renewals due this month
- Client buildA performance database for an Australian sports nutrition brandSales, stock and accounting data in one database, with a workbook the team works from.Read the case studyExample
- Sales, stock and Xero data brought together
- Cash flow and stock calculations
- Performance workbook in Google Sheets
- Read-only connection to the database
Why work with us
Founded by a chartered accountant
Drawing on Greg's background in audit and financial processes, we build each project around your systems, processes and controls, with risk considered at every stage.
Every number traced
We build so each figure can be traced back to where it came from.
Building for clients
We build automation, reporting and voice AI for clients in insurance, accounting, events and consumer brands.
Questions
What do you build?
We design and build custom AI solutions, workflow automation, AI voice agents, bespoke business platforms and reporting dashboards. We also offer a fractional Chief AI Officer service and search and AI visibility. We work with Australian and UK businesses, and each build is made for the business in question.
What does an AI consultant do?
An AI consultant works out where AI and automation would save a business time, then plans the work. We also build it: we map how your work runs, rank the opportunities by value against effort, agree the controls and then build the most valuable pieces.
How does a project start?
You tell us about the process you want to improve. We look at your systems and rules and agree what to build first and what stays with a person. Then we build it, test it and run it alongside your team.
Can a voice agent make things up?
Any AI can. We build each agent to reduce hallucination, with a narrow job and a hand-over rule for anything outside it. The voice agents page has the detail.
Can you automate finance work such as reporting and reconciliations?
Yes, the rules-based parts: reconciliations, invoice coding and the reporting pack that gets rebuilt every period. Anything that needs judgement stays with a person. We don't do bookkeeping.
What does it cost?
We don't publish prices because every build is different. Cost depends on how many systems are involved, how much of the process is automated and the controls it needs. Get in touch and we'll tell you what the work involves.
About
Greg East, founder of GME Solutions
Greg is a chartered accountant. His audit training taught him how controls work, so we start with controls and risk.
What would you like to build?
Tell us about the process you want to improve and we'll say whether we can help.